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Animals

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1. Does the City regulate the types and number of animals a resident can keep?
2. What animals can I keep in El Cerrito?
3. Who do I contact if I have questions about keeping animals in El Cerrito?
4. Does the City provide animal control services?

Building Division

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1. Who is responsible for obtaining the building permit?
2. How can a reputable contractor be located?
3. What is the Residential Rental Inspection Program?
4. Who do I call to complain about an animal nuisance?
5. Who do I call if I think construction work is being performed without required permits?
6. How do I report graffiti? Who is responsbile to remove graffiti?
7. How do I report an illicit discharge?
8. What does the Code Enforcement Officer mean by "poor property maintenance"?
9. Who do I report Pool Maintenance concerns to?
10. What are "illegally placed signs"?
11. What is an "Unpermitted living Space"?
12. Who do I call to complain about vehicles parked on the street for too long?

City Clerk

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1. How can I get a copy of the City Council agenda?
2. Where and when are City Council meetings held?
3. How do I apply for a board, commission, or committee vacancy?
4. When are City Council meetings televised?
5. How do I request copies of public records?
6. How do I register to vote, vote by mail ballot or change my voter registration?
7. How do I obtain a passport?
8. How do I obtain a marriage license or copy of a birth certificate?

Conflict of Interest Code

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1. What is a Conflict of Interest Code?
2. What are the three elements of a Conflict of Interest Code?
3. What is a Statement of Economic Interests – Form 700?
4. How do I know if I must file a Statement of Economic Interests?
5. Why do I have to file a Statement of Economic Interests?
6. When do I have to file?
7. Where do I have to file?
8. How do I complete my Statement of Economic Interests?
9. Who will see my form?
10. What else should I know?
11. Where do I go for help?

EBMUD Water Utility User Tax (UUT)

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1. Can I pay my bill for the Water Utility User Tax in cash or give it directly to the City?
2. If I have moved during the billing period will I receive another Water UUT bill and am I being billed for time I was not living there?
3. The account holder is deceased. Does the estate still need to pay the Water UUT bill?
4. Do businesses need to pay the Water UUT bill?
5. Can I pay everything in one lump sum and not receive future billings?
6. Why is there a difference in the amount I owe from the UUT current charges?
7. Whom should I contact if I have a question about my Water Utility User Tax Supplemental Bill?

Economic Development

Employment with the City

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1. How do I apply for employment with the City of El Cerrito?
2. What job opportunities are available with the City of El Cerrito?
3. Where can I find information on becoming a Police Officer for the City of El Cerrito?

Finance

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1. Do I need a business license?
2. Why did I receive this Utility User Tax Bill?
3. Does El Cerrito have a property transfer tax?
4. How do I get a parking permit?
5. What is the “State SB 1186 Fee”?

Green

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1. How do I report illegal dumping or a spill?

Green Waste

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1. How do I request a free food scraps collection pail?
2. Won't putting food scraps in my green waste bin will attract raccoons and other pests?
3. What if my neighbor's green waste bin smells or attracts pests?
4. What about ants and other bugs?
5. Am I required to participate?
6. Should I compost everything I can?

Main

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1. How do I contact a city/county department?
2. Where can I find the answers to my frequently asked questions?

Police Department

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1. How can I report an abandoned vehicle?
2. How do I contest a parking citation?
3. How can I obtain a copy of a collision report?

Public Works - Maintenance

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1. Who maintains the sidewalk?
2. My tree needs to be trimmed. I don't think it's been trimmed for several years.
3. I like the plants that are growing around the new City Hall. Can you tell me the name of the one that is blonde on top.

Recreation - Aquatics

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1. Is the pool an indoor or an outdoor pool?
2. How big are the pools?
3. How many laps are in a mile?
4. Do I need to be a member?
5. What types of chemicals are in the water?
6. Do you have lockers?
7. Are my belongings safe at the Swim Center?
8. How old is a senior? How old is a child?
9. How old do you have to be to participate in lap swim?
10. Why do nonresidents pay more than residents?
11. Who is considered a resident?
12. It’s hot outside today. Can I come swimming?
13. It’s raining and cold. Is the pool still open or are swimming lessons still happening?
14. What is the difference between family swim and recreation swim?
15. Why don’t you allow my child to wear flotation devices?
16. What temperature are your swimming pools?
17. Why do you have so many rules?

Recreation Department

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1. Where is the Community and Swim Center located?
2. What is the Community Center Office hours of operation?
3. What forms of payment do you accept?

Residential Rental Inspection Program

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1. What is the purpose of the Residential Rental Inspection Program?
2. What are the steps of the Rental Inspection Program for an owner?
3. Are Section 8 units exempt from the City's Rental Inspection Program?
4. I can't make the date of inspection, can I re-schedule?
5. What do you look for during an inspection?
6. What happens if violations are noted during the inspection?
7. What if the violations aren't corrected within the time period provided?
8. Will the property owner receive documentation of the Residential Rental Inspection Program results?
9. What if violations of the Residential Rental Inspection Program occur during the two-year period?
10. Is a business license required for rental property in El Cerrito?
11. Who do I contact about the Residential Rental Inspection Program?

Solid Waste and Recycling

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1. Can I recycle food scraps in my green waste container?
2. Where do I recycle?
3. Can I drop off "styrofoam" at the recycling center?
4. Do you do buy-back (pay out) for cans, bottles, cardboard and/or paper?

Vegetation Management for Fire Safety

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1. What are "Very High Fire Hazard Severity (VHFHS) Zones"?
2. What is meant by the term "defensible space"?
3. What are fire resistant plants?
4. What is considered "Fire hazardous vegetation"?
5. What is "Ornamental landscaping"?
6. What is a "Firebreak"?
7. What is a fuel break?

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10890 San Pablo Ave. • El Cerrito, CA 94530-2323 • Ph: (510) 215-4300 • Fx: (510) 215-4319 • Email